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Characteristics

In his Computerwoche article, Ulrich Kampffmeyer characterized ECM as: Middleware, eliminating the restrictions of vertical applications and island architecture and transparent to users. ECM offers a third platform, in addition to conventional host and client-server systems. According to Kampffmeyer, enterprise application integration (EAI) and service-oriented architecture (SOA) will play important roles in ECM implementation. Independent services, managing information without regard to the source or the required use and available from a variety of applications. For a given use, only one general service is available; this avoids the expense and maintenance of parallel functions. Standards for interfaces connecting different services will play an important role in ECM implementation. A uniform repository for information, data and document warehouses combining company information. Information lifecycle management will also play an important role in the implementation of ECM. ECM is w...
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Definitions

Late 2005: The technology used to capture, manage, store, preserve, and deliver content and documents related to organizational processes Early 2006: ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists. Early 2008: The strategies, methods, and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists Early 2010: The strategies, methods, and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM covers the management of information within the entire scope of an enterprise whether that information is in the form of a paper document, an electronic file, a database print stream, or even an email March 2017: The Association for Information and Image Manage...
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History

The technologies which encompassed ECM in 2016 descend from the electronic document management systems (EDMS) of the late 1980s and early 1990s. The original EDMS products were stand-alone, providing functionality in one of four areas: imaging, workflow, document management, and enterprise relationship management (ERM). A typical early EDMS user had a small-scale imaging and workflow system (perhaps one department) to improve a paper-intensive process and work towards a paperless office. The first stand-alone EDMS technologies intended to save time (or improve information access) by reducing paper handling and storage, reducing document loss and speeding access to information. EDMS could provide online access to information formerly available only on paper, microfilm, or microfiche. By improving control over documents and their processes, EDMS streamlined business practices. Their audit trail increased document security and measured productivity and efficiency. EDMS product categories ...
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