Characteristics




In his Computerwoche article, Ulrich Kampffmeyer characterized ECM as:

  • Middleware, eliminating the restrictions of vertical applications and island architecture and transparent to users. ECM offers a third platform, in addition to conventional host and client-server systems. According to Kampffmeyer, enterprise application integration (EAI) and service-oriented architecture (SOA) will play important roles in ECM implementation.
  • Independent services, managing information without regard to the source or the required use and available from a variety of applications. For a given use, only one general service is available; this avoids the expense and maintenance of parallel functions. Standards for interfaces connecting different services will play an important role in ECM implementation.
  • A uniform repository for information, data and document warehouses combining company information. Information lifecycle management will also play an important role in the implementation of ECM.

ECM is working properly when it is invisible to users. It supports specialized applications as subordinate services. ECM is a multi-layer model which includes technology for handling, delivering, and managing structured data and unstructured information. It manages the information in a web content management system and archives as a universal repository.

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